Help, I can't log in

Do you get the message ‘Account not found’? You can only log in if you already have an account on cineville.nl. If you don't have one yet, you won't receive a login code and you must first create an account on our website.

If you are sure you have an account on this email address and still get this message, send an email to klantenservice@cineville.nl.

Do you get the message that a login code has been sent but you don't receive an email? Check your spam!

Do you get the message "Oops, something went wrong while logging in" after entering your code? Then request a new code and try again.